Returns & Shipping
We're bummed things didn't work out for you, but the good news is: we accept returns!
If you wish to make a return please contact firstname.lastname@example.org to begin process. Please include your name, order number and reason for your return. Do not mail back directly.
Returns are allowed up to 7 days after the package has been received. The item must have original packing and tags and is not worn. For all returns allow 5-7 business days for the credit to show back on your account.
Return shipping is at the customers expense. All returns should include original printed out order of what you are returning.
Any unauthorized returns that are sent back will not result in a refund of payment.
Please Note: Any Limited Edition, Promotional or Sale/Discount items are considered final sale.
Exchanges are not allowed, however you may return and repurchase your desired item.
*Shipping fees are non-refundable once an item has shipped.
**Any customs or duties charges are are responsible by buyer upon delivery.
Our domestic orders take about 2-7 business days for shipping depending on your location.
Our international orders take about 4-10 business days for shipping depending on the country.